Refund policy
Mada Jeanne’s Return Policy
We want you to love your purchase from Mada Jeanne’s! If something isn’t quite right, here’s what you need to know:
🛍️ Returns & Exchanges:
Items may be returned for store credit or exchanged within 30 days of purchase with a valid receipt or proof of purchase. Items must be unworn, unwashed, and in original condition with tags attached.
🚫 Final Sale Items:
All sale items are FINAL SALE and cannot be returned or exchanged.
🎁 Gifts:
Gift items may be returned for store credit within 30 days, provided they meet the return condition guidelines above.
📦 Online Orders:
If you're returning an item purchased online, please contact us at madajeannes@gmail.com or (870) 377-4370 within 14 days of delivery. Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.